Contact

Trex IPTV support: talk to a person

Include your Trex IPTV order number if you have one. It lets us see your line, its region and its expiry date straight away, instead of asking you to describe your setup.

Email us directly

support@4kzone.site

Written replies in English and Arabic.

Faster than writing in

Look up your credentials with your order number and email.
Change streaming host if a channel is buffering.
Read the FAQ — most questions are already answered there.

Before you buy

If a specific channel is the reason you are subscribing, ask us first. We would rather tell you honestly that we do not carry it than take your money and argue about a refund.

Tell us the country, broadcaster or league you follow and the device you watch on — whether that is an Amazon Fire TV Stick, an Android TV box, a Samsung or LG television, an Apple TV, a phone or a MAG portal box — and we will confirm how that bouquet appears on a Trex IPTV line.

What to include with a playback fault

When a live channel stutters or refuses to open, four small details let our team test the exact same route without a second round of messages: your TRXZ- order number, the player app on your screen, the exact channel name as it appears in the list, and whether your television is on Wi-Fi, Ethernet or mobile data.

If you are replacing a television or moving your Trex IPTV login to a new box, sign out on the old screen first so only one device connects at a time.